Privacy Policy


Last Updated: May 26, 2023

1. Introduction

This Privacy Policy explains how (“we”, “us”, or “our”) collects, uses, and shares information about you. This policy applies to information we collect when you use our website, mobile applications, and other online products and services (collectively, “Services”).

Please read this Privacy Policy carefully. By using our Services, you agree to the privacy practices described in this Policy.

2. Information We Collect

We collect information you provide directly to us. For example, we collect information when you create an account, use the interactive areas and features of our Services, make a purchase, communicate with us via third-party platforms, request customer support, or otherwise communicate with us.

Information we collect may include: your name, email address, postal address, and other contact or identifying information you choose to provide.

3. Use of Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services;
  • Provide and deliver the information you request, process transactions and send you related information;
  • Send you technical notices, updates, security alerts, and support and administrative messages;
  • Respond to your comments, questions and requests, and provide customer service;
  • Communicate with you about products, services, offers, promotions, and events, and provide other news and information about us and our partners;
  • Monitor and analyze trends, usage, and activities in connection with our Services;
  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of us and others.

4. Sharing of Information

We do not share your personal information with third parties without your consent, except in the following circumstances or as otherwise described in this Privacy Policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or any third party.

5. Third-Party Advertising and Analytics

We may allow others to provide analytics services and serve advertisements on our behalf across the internet and in mobile applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information.

6. Veterinary Advice

Please note that the information and advice provided on are for informational purposes only and should not replace the professional advice, diagnosis, or treatment provided by your veterinarian or other qualified animal health professionals. Always seek the advice of a qualified veterinarian with any questions or concerns you may have regarding the health of your pet.

7. Changes to This Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy. We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or about our privacy practices, please contact us.